Questions & Answers

Studiolive 64s mixer stopped working properly.

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asked Sep 23, 2023 in StudioLive Series III by Jay ar Capuno (190 points)
Hello, I'm new to this forum.  We purchased a studiolive 64s probably 3 months ago from using 32s for our church. And just 3 days ago, the mixer started to just randomly stop every once in a while and when that happens the mixer doesn't give any sounds, but the mixer is still controllable. Basically everything on the console works but just doesn't give any sound when it freezes. we checked all the firmware updates, from stage box and the console too and they're all up to date.  What can possibly be the problem. Thanks

2 Answers

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answered Oct 9, 2023 by mackjohnson1 (78,460 points)
 
Best answer

Sounds like it could be a bad cable. Make a support ticket, they'll be able to help you out.

https://support.presonus.com/hc/en-us/articles/210050813-How-to-submit-a-Support-Request-

0 votes
answered May 24 by Jay ar Capuno (190 points)
Hello, thanks for the reply.  Just wondering what kind if cables you are referring to?  Network cables? Xlrs?  Thank you so much!
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