Question

Hey guys,

Hope you're having a good weekend!

I just got a MBP with OS X El Capitan on it. I also run the newest version of Live 9 but I can't get my Audiobox to be recognized.

I've been reading around trying to see what fixed it and have had no luck. According to Presonus it should be plug and play...but it isn't.

Same box worked fine on my PC with the same cable.

I can plug it in a usb port and have my bass plugged in along with headphones to get sound in the headphones but Live won't recognize it.

Any help is greatly appreciated.

Answer 1

Ensure that you select the AudioBox as your audio device within your DAW.  You can always check your Audio MIDI Setup under Utilities to see if your computer is seeing your AudioBox.  If not, I would suggest submitting a support ticket at http://www.presonus.com/support/contact-technical-support