Question

I did install Studio One 2 on my new Mac, when i do open the front page, before i create a new project, i click with the mouse on any and nothing happens, anywhere i go with the mouse and click there is no answer, some kind of crash, the mouse runs but there is no action when i do click. If anyone can help me, i thank you. I'm try to uninstall now but i can't close Studio One 2, doesn't close, it's frozen.

Answer 1

Please delete your Studio One settings and uninstall/reinstall Studio One:

1.  Quit Studio One

2.  From the Finder toolbar, click Go, hold Option, and click Library

3.  Open Application Support/PreSonus Software/Studio One 3

4.  Copy the contents of the folder to a folder on your desktop for use as a backup.

4.  Delete all files and folders except for the user.license file

5.  Go to your Applications folder and Drag studio One to the trash.

6. Log in to My.Presonus.com and download a fresh copy of Studio One and install.

*If you are missing any Sound Sets after doing this, simply go to Documents>Studio One>Sound Sets and double-click one of the files.  

Does the issue remain? If so, please submit a support ticket to technical support.