Questions & Answers

Why does my computer audio work, but not my studio one audio?

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asked Nov 12 in Studio One 3 by mercymiranda (150 points)
The other day I was using my computer monitor to playback studio one audio just fine. I could record, and hear my recordings.
I connected my computer to another monitor today and when I ran studio one it I found that:
1. Studio one is not playing through my speakers.
2. I am recording.
3. My normal computer sounds still work with studio one open (Which it didn't used to do.)
4. Old recordings that I opened didn't play either even though the bars show sound.
I've scoured the internet using google to try and find an answer.
But all the answers I've found don't apply, and are outdated. Does anyone know how to fix this?

1 Answer

0 votes
answered Nov 13 by Jamesrhone1 (155,000 points)
 
Best answer
Hello,

Whatever is the main audio device on your computer needs to be set as the default Playback and Recording device and default communication device in Windows Sound Control Panel.  This device also needs to be set in Studio One > Options > Audio Setup.

If the issue remains, please create a ticket to technical support.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new
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