Questions & Answers

studio one3 file downloading is failed.

0 votes
asked Sep 8, 2016 in Studio One 3 by robinlee1 (150 points)
I upgrade studio one3 artist to professional version and I realize that there is some files(ex. loops, sound kits, etc) I have to download. But it keeps failing. Do you know why?

1 Answer

+1 vote
answered Jan 8, 2017 by ghasenbeck (354,750 points)
Best answer
We did take a deep look into this issue and have been working with our global data cloud team to correct some unforeseen issues and outages globally that caused some redirects of bandwidth and ultimately caused similar issues for quite a few customers.