Question

Hi Guys,

I'm about to do a demo and on an Acer Aspire V, with 16GB memory and suddenly I can't display video.  I can still extract the audio but the video is not visible and the screen is black/blank.

Works fine on the mac and was working on the PC but not any more, dispite a number of reboots.

Using Studio One Professional 3.3.1.3x

Any help would be really helpful.

Andy

Answer 1

Same problem, serious dealbreaker

Answer 2

Found a weird fix....for me at least. If I set windows (the option is there for macs too)to use another output besides my scarlett 2i2 BEFORE opening Studio One, my videos play. It looks like it was a weird audio problem that I can't explain. It's funny cause whenever I start Studio One it mutes everything else (like my browser or VLC player) from using the scarlett so I figured it already took over once launched....but nope. I have to give it full control before opening. So basically I set windows to my usb headphones OR my hdmi out to the tv and let Studio One have full use of the scarlett....I didn't have to do that before though. SOMETHING has changed since reinstalling everything and I don't know what. It's not a huge deal to have to do that but it'd still be good to know why this is the fix. Any ideas?