Questions & Answers

The program can't start because ccltext.dll is missing

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asked Sep 15, 2016 in Ai Mixers by play4god (340 points)
I'm installing Universal Control v1.8.1.39355 and I get this error after installing and rebooting:

The program can't start because ccltext.dll is missing from your computer. Try reinstalling the program to fix this problem.

Norton Antivirus has flagged this file ccltext.dll as having the Suspicious.Cloud.7.F virus in it.
It flags it as a Heuristic Virus. Detection of threat based on malware heuristics, with a High Risk level.

So I can't seem to get it installed and usable...

Is it possible Presonus has accidentally shipped a virus in this file?
Is there a remedy to the issue?

Thanks!
Jeff

1 Answer

0 votes
answered Oct 12, 2016 by ryanmiller13 (18,130 points)
selected Mar 21, 2017 by AlexTinsley
 
Best answer
You can either tell Norton to flag the file as safe or disable while installing.

I would also check and make sure your computer is completely up to date with any pending updates.
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