Questions & Answers

RM32ai doesn't start after firmware update

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asked Sep 15, 2016 in Ai Mixers by janikrichter (270 points)
Today I updated my RM32ai Mixer to the latest firmware.

After the update I restarted the mixer (just like the UC told me). After the restart the mixer didn't turned on again. The LED is fleshing 4 times (blue). After that there is no raction and my UC cannot connect (DANTE).
I waited some time and restarted the mixer again, but nothing changed.

Any advice?

1 Answer

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answered Sep 15, 2016 by wahlerstudios (36,370 points)

It has been reported several times that it might need a "factory reset" to get your RM going again. Here is more information about how to do it. This should also be found in your PreSonus account: http://support.presonus.com/hc/en-us/articles/210047563-StudioLive-RM-series-Firmware-Recovery-Factory-Reset.

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