Questions & Answers

Studio one 3 update will not download

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asked Sep 20, 2016 in Studio One 3 by philking1 (220 points)
I had Studio One 2 loaded, on the same MacBook pro, which was recently backed-up via Time Machine, the MacBook then upgraded to El Capitan and Studio One 2 reloaded via Time Machine... seems to work fine but the Studio One 3 update fails to download at approximately 130MB downloaded.

Can you help?

Thanks

Phil

1 Answer

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answered Jan 8, 2017 by ghasenbeck (355,450 points)
 
Best answer
We have seen specific instances where Time Machine can interfere with trying to Update like this. The solution is to shut off Time Machine and or disconnect any external Time Machine HDs and try again.
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