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I hear interference sound on speakers before windows starts and I think it is the cpu.

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asked Sep 27, 2016 in AudioBox USB by maccieroux (150 points)
I run a MSI H170 Gaming M3 Mother board, with i7 processor, 16GB memory, 1TB hard drive.  Just before windows starts there is an interference sound on the speakers and it is like when the processor is working.  If I change processor frequency from 3400 to 2000, then it is a little bit better, but still there, and then the pc is slow. I have plugged the Audiobox 22VSL into 3 other pc's and it is still the same, but I have plugged it into a laptop and then it is fine, not interference sounds.

I have also taken out the graphics card, added a PCI USB card,changed the cables, but still the same.

So on a laptop it is working fine but on any pc, there is that interference sound.

Thanks

1 Answer

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answered Sep 28, 2016 by butchrichard (131,350 points)
 
Best answer
Try using a new USB cable.

Try to isolate the power supply of your computer to its own electrical outlet.

It could be faulty Audibox as well.  Usually when a single device has the same issue on multiple computers, the problem is the device.

Even tho it works on a laptop.  This is relative but could still indicate a problem exists.

Log in to your Presonus Account and create a Support Ticket so a tech can assist you more accurately.  They can also issue you an RA for repairs if needs be.
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