Questions & Answers

why am i getting the mackie "security lock failed"? my MCU Pro was working until the latest Studio One 3 update

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asked Dec 4, 2016 in Studio One 3 by jeffreytayama (150 points)
  • Your Computer Make and Model - Toshiba Satellite
  • Operating System and Version - Windows 8.1
  • Application Version - 3.3.2
  • Audio Interface and it's Driver Version - ********* FCA1616
  • Digital Mixer and it's Driver/Firmware Version - Mackie MCU Pro
  • Fill out as much detail as possible in the "More Information" area

I updated the Studio One 3 to the latest update.   My Mackie MCU Pro was working fine until this update.  Now I am receiving the "security lock failed" (and something under it in German) on my MCU Pro.   HELP!!!

1 Answer

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answered Dec 6, 2016 by mattcaprio (147,110 points)
 
Best answer
Sorry about the trouble you're having.

If you have not already opened a support ticket with PreSonus tech support please do so. They will be able to assist you further.
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