This issue was resolved in Studio One v3.3. Make sure you are on the latest version of Studio One.
If you are still experiencing this issue, please reset your Studio One Settings, then recreate the device in External Devices.
Go to Help>Open Settings folder.
2. Copy the contents of the folder over to a folder on your desktop.
3. Close S1 and delete the contents of the settings folder with the exception of the user.license file.
4. Open S1 and go to Studio One>Options (Preferences on a Mac) to reconfigure your settings.
5. Test to see if the problem is resolved. If it is not, please feel free to copy your settings files back over from the backup that you created in step 2.
*If you are missing presets or Sound Sets after doing this, simply double-click one of your Sound Sets under Documents>Studio One>Sound Sets.
Please open a support ticket if none of the above helped to resolve the issue.