Questions & Answers

BUG: First fader fails to reset to value when switching between modes

+1 vote
122 views
asked Jan 5, 2017 in FaderPort 8 by christopherhockenbrocht (550 points)
edited Jan 13, 2017 by christopherhockenbrocht
When I switch between "Track" mode and "Pan" mode or "Edit Plugin" mode, the firstmost fader fails to set/reset to the correct position and usually flinches slightly and moves back to the previous mode's first fader value/position, sometimes also setting the value (incorrectly) in the DAW I am using. This happens more than 90% of the time and is very frustrating as I have to pause and reset the value.

Note that this doesn't happen when changing banks (that I've noticed), only when changing modes, and only on the first/left most fader.

EDIT: In MCU mode, with Ableton, MacOS 10.12, v1.01 of the firmware updated via UC.

1 Answer

+1 vote
answered Jan 13, 2017 by mattcaprio (147,990 points)
We'd need more information to be able to assist.

What mode are you in (Studio One, MCU, or HUI)?

What DAW are you using?

Operating system?

Which firmware is your FP8 on?

Have you updated the firmware using UC?

If you're not sure about this information please open a support ticket by going to my.presonus.com and click "Support". From there you can click "Create a support ticket".
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