Question

Hey studio1-community,

my Studio One 3 Pro will not recognize some of my 3rd party plugins.

What I did:
1. removed VST location in preferences
2. added VST location in preferences.

Result:
Now the VST2 folder in browser of Studio One is missing.

What I did in additional:
3. Reset Blacklist in preferences.
4. Refreshed browser/folders via right click options.
4. Restarted Studio One many times rescan.

Result:
VST2 folder is still missing.

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Operation System: OSX 10.11 (El Capitan)

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Please help me, i don't know what i can do to fix this problem.

Best regards - Tim.

Answer 1

Hello Tim,

Reset your Studio one settings

1.  Quit Studio One

2.  From the Finder toolbar, click Go, hold Option, and click Library

3.  Open Application Support/PreSonus Software/Studio One 3

4.  Copy the contents of the folder to a folder on your desktop for use as a backup.

4.  Delete all files and folders except for the user.license file

5.  Launch Studio One 3 and test for this issue again.  If the problem still exists, please feel free to copy your settings files back over from the backup you created in step 4.

*If you are missing any Sound Sets after doing this, simply go to Documents>Studio One>Sound Sets and double-click one of the files.  

If this does not resolve the issue, please submit a support request.

Answer 2

Thanks for your prompt reply.

But these steps do not solve the problem.
So i will submit a support request.

Best regards!