Questions & Answers

CTC-1 installed but don´t appear in Studio one 3

0 votes
361 views
asked Feb 27, 2017 in Studio One 3 by jonathanreichling (120 points)
Hello,

I just bought the CTC-1 for Studio one 3 and i have installed it. But in Studio one 3 it don´t appear in the mixer!

What is the problem. I have the version  3.3.4.41933

MacOS Sierra 10.12.3

Imac 21,5" late 2013

Thanks for helping me

2 Answers

–1 vote
answered Mar 6, 2017 by gadget69 (30,280 points)
Here's what I can offer...Make sure your Presonus hardware, and software are in your "My Presonus" account. Then I'd go to my "My Presonus" account and select "My Software" and reinstall all my software and plugins from my account. All your programs, your plugins, and your licenses should be listed there... short of that contact any third party providers directly and start a tech service ticket... you can always cancel if you solve the issue...
0 votes
answered Feb 25, 2019 by willietownes (140 points)
I had the same problem. It took me approx. 9 hrs. today to stumble across the answer. We made a natural assumption that the CTC-1 would be within the 'Presonus' folder in the Effects section. Well, guess what? The CTC-1 extension is in a 'Mix FX' folder in the Effects section.
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