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is my 16.0.2 broken ? i have input on meters and output on meters but no dsound in phones or mains

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asked Apr 8, 2017 in Classic Mixers by lance.dodd (150 points)
win 7 sp 1  studio live 16.0.2

is my 16.0.2 broken ?  i have tried connected and not to pc i have input on meters and output on meters but no dsound in phones or mains

1 Answer

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answered Apr 12, 2017 by Michael Martin (89,010 points)
 
Best answer
Verify that you are properly routing signal to your Headphone outputs, and make sure you are not Muting your channels. Refer to your Manuals regarding feature operation:

https://pae-web.presonusmusic.com/downloads/products/pdf/StudioLive1602_OwnersManual_EN6.pdf

https://pae-web.presonusmusic.com/downloads/products/pdf/StudioLiveClassicSoftware_ReferenceManual_EN.pdf

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If the issue persists, please Submit a Support Ticket from your PreSonus user account.

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