Questions & Answers

Faderport fader not working in PT11 even with 1.3.8

+1 vote
asked Apr 30, 2017 in FaderPort Classic by ottoflath (220 points)
edited Apr 30, 2017 by ottoflath
The fader shoots to the top when I open a session and is completely unresponsive after. All of the transport buttons do work, just the fader. Somebody recommended going back to an old driver so I went back to 1.3.3 and I quickly tested it and it did work and then the next time i opened it up again it went right back to not working. I have since brought it back to 1.3.8 with still an unresponsive fader.

Edit: I have since tested the faderport on Protools 10 and Logic Pro X with the same issue with the fader.

Edit 2: I have tried reinstalling 1.3.8 thinking maybe it didn't install correctly. Now when prompted to hold rewind stop and record while plugging in the midi cable the three buttons refuse to continue flashing, when I continue anyways I get an error saying It couldn't find my device.

1 Answer

–1 vote
answered Jun 6, 2017 by AlexTinsley (910,100 points)
Best answer
To upgrade the FaderPort from a previous version (like 1.3.3 or 1.2) back to 1.3.8, you'll need to do that on a PC using a USB 2.0 port. Then the update will take correctly.