Questions & Answers

Fire studio mobile 48vPhantom doesn't work.

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asked May 9, 2017 in FireStudio Series by sibmegajet (150 points)
Hello, so i got a problem. The Phantom power didn't work When i try to use a condenser microphone.

couple of month ago, It worked on OS Elcapitan. but i couldn't use today.

Already checked cable, microphone. it worked on another audio interface.

now i'm using iMac 27(late 2015)OS Elcapitan(didn't work then i uploaded to Sierra,but also didn't work)

How can I figure it out??

Thank you.

Best.

1 Answer

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answered May 16, 2017 by butchrichard (131,090 points)
 
Best answer
48v phantom power not working is distinct and specific.  It either works or it doesn't.  

Do 1/4 inch connections still work ?

Does audio playback from your computer work ?

If you haven't already, contact PreSonus Support for further assistance and to determine if your FireStudio is faulty or not.
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