Question

Hi,

We've just bought a RML32AI mixer and started using it. But the problem is Mute All button activates itself all of a sudden. When the mixer is running and the Cue button in on, Meters +48, Main and Mute All buttons activate themselves. I mean Cue goes out, rest of them come and of course sound stops. It happens at least one time during the rehearsals and there is no common time to detect the problem. We don't know what to do now and appreciate your help.

Thanks in advance

We use:

MacBook Pro Mid 2012 (13-inch), 2.9 GHz Intel Core i7, 8 GB 1600 MHz DDR3

Sierra 10.12.3

Universal Control 2.0.2.42749 OSX x64

Answer 1

You're issue goes beyond what Answers can provide.

Please contact Technical Support via Support Ticket from your Account. They will want to investigate this issue with you.

Answer 2

Hi, a few times did it to me too, did you find solution?