Questions & Answers

Studio One Prime keeps saying app is broken.

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asked Oct 20, 2015 in Studio One 3 by mikefahey2 (120 points)
I've tried multiple times to download Studio One Prime but the app says that it is broken every time i install it and try to open from my applications. It recommends that i move to trash because it is 'broken'. I've tried to open it anyway but it just crashes before i can put in license information. I'm running OS X El Capitan. Any help is greatly appreciated.

1 Answer

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answered Oct 21, 2015 by abrand2 (32,020 points)
When an application on a Mac OS X system states that, it usually means that GateKeeper Security on your mac is causing the error message to occur.  This happens at times with Capture 2 Recording Software on Mac 10.8.5 systems, but seems to be occurring on El Capitan as well.

Below is instructions from Apple on how to disable GateKeeper and allow applications to install.

After you've allowed GateKeeper to install apps from "Mac App Store and identified developers," try and open Studio One 3 Prime again.