Questions & Answers

Setting up New itwo studio and downloading Studio1 it's saying Prime not Artist - Why ?

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asked May 6, 2016 in Studio One 3 by rongallagher (150 points)

I am trying to set up my New iTwo studio and when I downloaded studio one it's saying prime not artist - Why ? I have the interface connected to my Windows 10 Computer 64bit. And am currently downloading the addition features etc but the Opening window says Prime and the iTwo is supposed to come with Artist.   Am I doing something wrong ?   Cheers,   Ron.

1 Answer

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answered May 6, 2016 by PreSonuSales2 (68,140 points)
 
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If you are having issues with your version of Studio One v3 still showing up as Prime (the free version), please read the instructions below to help resolve your issue:

These are instructions on how to convert your software from Studio One PRIME to your paid version (Artist). We are going to have you re-activate the Studio One software now on your computer so that it unlocks and shows up as the paid version of Studio One you wish to use.

1) Open up Studio One 3.
2) While at the start page, in the upper left hand corner of the screen in the menu, click on the word "Studio One".
3) Next click on Studio One Activation. Next click on "Activate or Upgrade".
4) Then click on "Activate Online". And finally enter in your login information, check "Remember my credentials" and enter your paid product key.
5) Then press activate.

Once completed, your paid version of Studio One 3 should be unlocked and ready to either install all relevant content or ready to make music.
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