Questions & Answers

universal control not working no sliders are showing up and I cannot control my headphones anymore

+1 vote
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asked Jul 10, 2017 in Computer Based Recording & Production by blaineower (160 points)
I recently updated my computer (apple) un installed logic and resinstalled the latest update and deleted all of my programs from this computer.. I tried to get the original Audiobox (blue person application) back like I had before. I use to click that and the sliders would show up and I could adjust my monitor volume as well as my headphone volumes. now all I have is this universal control that shows up and does not let me do anything with the presonus 1818vsl I cannot turn my headphones up or hear them at all. I have the phones knob on the actual presonus1818vsl at 50% but nothing will come out of my headphones. I know it is because that app is not running. I cannot re download the legacy app that I once had because it will not be compatible with all of the new updates I just did on my computer. please help! I need to record and I cannot do anything without my headphones.

ps: I have clicked everything there is to click on universal control to try and get it to cooperate with my presonus 1818vsl and my logic like once before but nothing happens

1 Answer

0 votes
answered Jul 13, 2017 by paulclarke2 (27,400 points)
 
Best answer
The VSL mixer software is discontinued with current and future Universal Control device drivers. Reasons for this can be found in the link below.

http://support.presonus.com/hc/en-us/articles/210044533-AudioBox-VSL-Software-Discontinuation-Notice

The following articles address headphone routing with the AudioBox 1818VSL in OSX and Studio One.

http://support.presonus.com/entries/105172663-AudioBox-VSL-Headphone-Routing-with-Mac-OS-X-Audio-MIDI-Setup

http://support.presonus.com/entries/106338076-How-to-Create-Cue-Mix-with-AudioBox-1818-Headphones-and-Studio-One-on-Mac-OS-X

The Headphone output mirrors Output 7 & 8. So any signal routed to Outputs 7 & 8 can be heard from the Headphone Output. In Logic, setup an Aux/Bus and route the output of this Aux/Bus to Outputs 7 & 8. Route any audio you want to hear in your headphones to this Aux/Bus.
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