cant get the quantum to go blue. UC does not see it. Did everything i can think of still nothing

asked Jul 17, 2017 in Thunderbolt - Quantum by williamgagnon (1,640 points)

Just built a computer with thunderbolt, i7770 quad, 4.5, win 10, 32 gigs. Got the correct thunderbolt card installed, got the adaptor and the apple cable. For some reason, no quantum. kind of difficult to update firmware if it doesn't see it at all. Any suggestions would be very helpful. thnks in advance.

2 Answers

answered Jul 19, 2017 by DominicB (17,160 points)
selected Jul 20, 2017 by connorguiberteau

Best answer

The solution for this question came by the user updating the bios of the motherboard to be sure that the Thunderbolt card was recognized and working properly. Then Quantum was able to work on the computer.

- Presonus Support

asked Jan 15, 2018 in Thunderbolt - Quantum by The Oz (200 points) Thunderbolt BIOS settings

answered Jul 18, 2017 by butchrichard (131,350 points)

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