Questions & Answers

Why does the Quantum 2 show up in the UC window, but not in the Audio MIDI list, when all the proper lights are on?

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asked Jul 6, 2021 in Thunderbolt - Quantum by pickandnoodle (220 points)
I have followed the recommended procedures and installed the new UC driver and reverted back to a previous working version. The UC (somewhat) recognizes the presence of the Quantum 2, but is not "connected." It shows the visual controls but there's no interaction to the device. I'm using Studio One 4 Professional

I'm considering purchasing another expensive Presonus device (Faderposrt 8) but, at this point, I can't logically proceed down this product path given these issues and the lack of company support. Please help! Thank you.
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