Question

I have a new ASUS laptop.  Tried switching the audio output to in control panel from default to audiobox.  Still nothing.

Answer 1

The headphones for the 1818 have to be setup in a DAW via a cuemix or headphone mix using outputs 7/8.

Here is an article on doing this with Studio One: http://support.presonus.com/hc/en-us/articles/210044553