Question

Hi I have a 2010 Mac Book air that works fine. I run garage band on it and use to use the audiobox with my microphone to record but now it seems that garage band won't acknowledge the audiotex as an option for input and output.

All the lights are on, on the audiobox after I plugged it into my computer but yet its not showing up as an option and no sound is being transferred from the microphone. The only input that Im hearing from my headphones is from my computer.

Answer 1

Sorry to hear about the recent issues you have been experiencing.

Do you have the AudioBox driver called Universal Control installed: http://www.presonus.com/support/downloads/audiobox-usb
Test basic audio function by turning the Mixer knob all the way to the right, then testing audio playback from iTunes, or Youtube.

Because this may be a bit more involved than the Answers system is set up for, I recommend that you create a support ticket if you require further assistance on this issue.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new