Question

My universal control doesn't show a factory reset option in the settings drop down menu

Is there another procedure to do a factory reset? My AI is locked in "loading... please wait" mode.

I can not update firmware

Any help would be appreciated

Thank you

Answer 1

Hi,

You can complete a reset without a computer by using the following link.

Link: https://support.presonus.com/hc/en-us/articles/210047893-StudioLive-AI-Mixer-Firmware-Recovery-Factory-Reset

Regards,