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How do i factory reset my RM32Ai without using Universal Control AI ?

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asked Apr 12, 2016 in Ai Mixers by neilgledhill (230 points)
Apple MacBook Pro A1278, OS 10.11.4, Universal Control AI 1.5.0.36497 OSX x64, RM32 AI, driver - whatever 7784 installs.

Question: Firmware can't update as UCAI asks for a password "enter access code to unlock permissions". i have never set a password, so how do i reset to factory defaults ?

1 Answer

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answered Apr 18, 2016 by Michael Martin (89,010 points)
Please see this KB Article on Device permissions.

http://support.presonus.com/entries/57339294-Default-Access-Code-for-iOS-Computer-Permissions

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