Questions & Answers

Why can't I playback any audio in Studio One 3 Artist DAW? Recording at high volumes to have wavelengths show up at all.

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2,647 views
asked Aug 20, 2017 in Studio One 3 by naamanwelch (150 points)
I can't playback what I record in studio one. I am using Windows 10 on a desktop computer with Studio One 3 Artist DAW. The preamp I'm using is the Audiobox USB 96. I downloaded Universal Control for Windows 10 and the driver for Audiobox USB. I get audio levels from my mic in the mix tab of the software, but I can't record anything unless I turn the dials all the way up on my preamp and then wavelengths show up in the software. And even then I can't playback anything into my headphones that are plugged into my PC. Phantom power is enabled for my condenser mic. I'm fairly sure I followed the directions well; I have no idea what's wrong. I need help lol

3 Answers

0 votes
answered Aug 21, 2017 by lawrencefarr (221,390 points)
 
Best answer
Please check out these two guides, which will assist you in setting up your AudioBox:

1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:

http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio

2. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:

Windows Vista and Windows 7:
http://support.presonus.com/entries/21524610-how-do-i-uninstall-and-reinstall-my-audiobox-drivers-in-windows-7

Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-
 

If you're still having issues, please create a support ticket and attach the system profile for me using the instructions in the articles above.
0 votes
answered Aug 21, 2017 by Bart Hamill (470 points)
If it was me, I'd start w/ a preamp between your mic & your Audiobox USB 96; they are available over a wide range of price & quality.  Start w/ a cheap one & of that gives results, you might want to think about upgrading it.
0 votes
answered Apr 18, 2018 by johnwhite22 (630 points)
Try plugging it into the back of the computer, i.e. directly into the motherboard, rather than the front.

Sounds stupid and simple but worked first try.
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