Question

Hello, I have the most recent version of S1 3 Pro.  Running on a Dell laptop with Win7 Pro 64bit.  4GB ram.  500GB free disk space.  I have a tune with about 24 midi tracks and 4 audio tracks.  When I add an additional midi track and select the patch, I don't get any audio.  I do see activity on the track when I press a key, just no audio.  Usually if I save and exit, then restart S1 I will get audio on the the new track.  However, if I change the patch, again no audio on that track.  All other tracks do have audio.

Looking at the performance dialog box, I have plenty of CPU.  RAM is about 75% utilized.  I know 4GB is not much, but I don't have a whole lot going on in the Midi tracks.  Is this a resource problem or am I doing something wrong.

A side question, is CinePerc compatible with S1?

Thank you for your time.

Dennis

Answer 1

Hi Dennis,

You may want to try using the 64-bit version of Studio One and see if you get better performance.  For general troubleshooting, you may want to try uninstalling and re-installing Studio One.  When re-installing, try using the 64-bit version.  You may also want to try removing the settings files from Studio One.  Here are instructions:

1. Go to Help>Open Settings folder.

2. Copy the contents of the folder over to a folder on your desktop.

3. Close S1 and delete the contents of the settings folder with the exception of the user.license file as well as the "Extensions" folder.

4. Open S1 and go to Studio One>Options (Preferences on a Mac) to reconfigure your settings.

5. Test to see if the problem is resolved. If it is not, please feel free to copy your settings files back over from the backup that you created in step 2.

*If you are missing presets or Sound Sets after doing this, simply double-click one of your Sound Sets under Documents>Studio One>Sound Sets.

We see that you have an open ticket with us on this issue.  Please keep us up to date on the issue in that ticket as we continue to troubleshoot with you. 

To address your question about CinePerc, yes, it should run in Studio One, being that it uses the Kontakt Player.  According to the web site, you must be running Kontakt FULL v4.2.4 or Higher.  Here is a link:

https://cinesamples.com/product/cineperc-epic