Questions & Answers

My quantum 2626 is not recognised (red light) unless i restart my mac.

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asked Mar 13, 2021 in Thunderbolt - Quantum by robertomeola (200 points)
Hello. I have installed quantum 2626 on my iMac with APPLE adapter TB2 to TB3.

All good until i have to switch it off.

If i then switch it on again the light stays red. I need to restart my mac for it to be able to be recognised again.

I have other 2 Presonus interfaces and i can switch them on or off at any time without restarting my mac.

It that normal?

When the light is red, in the system profile it says there is no Thunderbolt device connected at all.

I always keep my Mac on, don't want to restart it every time i ned to use it.

Pls help.

1 Answer

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answered Mar 13, 2021 by donboomer (1,400 points)
Not exactly to your question, but my Macbook Pro with TB3/USB3 does not need to be rebooted when reconnecting my 2626.
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