Question

Hi,

So recently I wanted to upgrade from StudioOne3 Artist to SO3 Professional , but the problem is when I select discount from product that I wanted to buy but it don't let me go to payment screen. I don't really want to spend full price for it when the side say that I can upgrade from version and at the end i can't buy it. Sorry for my bad English...

Cheers!

Konrad

Answer 1

Hi Konrad,

You will want to contact the PreSonus sales department from the following link.  

https://www.presonus.com/about/contact-us

One thing we might recommend is to try using a different web browser.  Google Chrome is a good one to try.  Make sure that you are logged into your my.presonus.com account.  You may want to try logging out and logging back in.