Question

After a few minutes playing, the sounds stops, he sound card is On, but it´s like standby and the mixer can´t play any sounds. How can I solve this situation?

IT´s a AR16 USB Studiolive.

Thanks

Answer 1

Thank you for contacting Presonus Technical Support. Sorry to hear about the recent issues you have been experiencing.

Make sure Universal Control is installed. https://www.presonus.com/products/StudioLive-AR16-USB/downloads

If the issue remains, please create a ticket to technical support.

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new