Questions & Answers

No audio from Presonus Eris 4.5

0 votes
asked Feb 14, 2018 in Sceptre, Eris, R-Series by timlac (160 points)
My monitors suddenly stopped producing audio this morning, I haven't made any changes to my set up. They power on and I've checked the connections with different cables. There is audio coming from the headphone jack though. Strangely, when I turn the monitors off, it plays the audio coming from my PC for a split second before powering off.

Can anyone help? Or should I bring it in for repairs?

3 Answers

0 votes
answered Mar 26, 2018 by dkwynmmg (140 points)
Hey, I have a same problem

Just wanna ask you, did you fix this problem yet?

Please let me know
0 votes
answered Mar 26, 2018 by timlac (160 points)
Yes the problem has been fixed, I had to bring it in for repairs. Apparently there was something wrong with the way the speakers were receiving power. Hope that helps
0 votes
answered Apr 16, 2019 by austinmitchell1 (160 points)
Same issue. But I don't know who or where to contact someone to help. I bought these off of Amazon about 5 months ago and they just randomly stopped working. I checked the wires and nothing seems to be wrong. Idk