Questions & Answers

Audiobox One not recognised as Audio Device on IPad

0 votes
3,052 views
asked Apr 27, 2018 in AudioBox i-Series by andydevine (150 points)

Hi

I've a condenser Mic plugged into the PreSonus AudioBox One.

This is plugged into an IPad Air 2 via a USB Lightning adaptor * 

I'm running Cubasis 2 but it's not recognising the PreSonus under Audio Devices

I've been on the Cubasis forum, and they've suggested it may be the cable thats at fault or could be the PreSonus?

Be great if you're able to help? Trying to avoid buying another cable if I can avoid that :-)

Thanks

Andy

* - REALMAX® 8 pin Male to USB Female OTG Adapter Lightning Cable Lead For iPad Air 1st 2nd Generation, iPad Mini 2 , iPad 4- FOR IOS 10.2 and below

1 Answer

0 votes
answered Apr 27, 2018 by AlexTinsley (925,230 points)
edited Apr 27, 2018 by AlexTinsley
 
Best answer

Here are the proper steps to connect your Audiobox iOne or iTwo.

1.) Using a supported official Apple power supply with your iPad, connect the USB cable that is included with your iOne or iTwo. 

2.) Plug the power supply brick into an electrical outlet.

3.) Plug the other free end of the USB cable to the USB "Power" port on the back panel of your Audiobox iOne or iTwo device. 

4.) Using an official Apple data cable (either 30 pin or lightning, which ever came with your iPad) connect the USB end to the "Device" port of your Audiobox iOne or iTwo. 

5.) With your iPad in sleep mode or awake and on the "Home" screen, plug the 30 pin or Lightning end of your data cable to your iPad.

Now you can launch any application on your iPad to enable usage with the Audiobox iOne or iTwo.

AND

Since you're running an iPad Mini 2 - the power adapter that comes with the iPad Mini may not be powerful enough. Read this article for more info: https://support.presonus.com/hc/en-us/articles/210044853-What-power-adapter-should-I-use-with-my-AudioBox-iOne-iTwo-to-work-with-my-iOS-device-

AND

If you're interested in running everything on battery to make it portable, read this other article:https://support.presonus.com/hc/en-us/articles/210044873-Can-I-use-a-portable-battery-pack-with-my-AudioBox-iOne-or-AudioBox-iTwo-and-my-iPad-

For more articles we wrote for i-Series AudioBox see this page:

https://support.presonus.com/hc/en-us/sections/201961253-AudioBox-i-Series

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