Question

I purchased Studio One 3.5 Professional on May 17, 2018, but on May 22
Studio One 4 Professional was released. I entered the serial number on my
account on May 23, and the Studio One 3.5 Professional version was
registered. It is too unfair and costly to upgrade to just five days
difference. So, I would really appreciate if you would upgrade my Studio One
3.5 Professional software to Studio One 4 Professional.

Answer 1

Thanks for your interest in Studio One 4!

Please create a support request with us at presonus.com/help and provide your purchase receipt for your copy of Studio One 3 Professional. Our system will not automatically update, so we will need to manually verify and upgrade you.