Questions & Answers

Universal Control fails to start with "Device DLLs not found. Please re-install and try again."

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asked Jun 6, 2018 in FireStudio Series by uwegrawert (150 points)
Universal Control does not start on MacOS 10.13.4. Error message is:

The software was not installed correctly.  Device DLLs not found.  Please re-install and try again.

I already followed these instructions: https://support.presonus.com/hc/en-us/articles/210046593-Why-is-the-Universal-Control-crashing-when-I-launch-it-

1 Answer

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answered Jun 14, 2018 by butchrichard (126,460 points)
 
Best answer

You may need to allow the extensions to install.

Please refer to this article illustrating the steps.

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