Questions & Answers

AudioBox 1818VSL crackling noise while playback on HP ProBook 4520s

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asked Jul 22, 2018 in AudioBox VSL Series by sam36 (120 points)
I have a HP ProBook 4520s with SSD drive and Windows 7 64 Bit. The device is freshly installed with the latest Windows updates.
I also considered tips from after setup.

When I attach my AudioBox 1818 VSL interface and e.g. just play a WAV file in VLC Media Player I get a lot of crackling noise during playback.
If I play the same WAV file with the same audio interface and USB cable but attached to another Windows 7 x64 workstation nearby (exactly the same setup, just plug the USB cable to the other machine) I don't have any problems - the crackles are gone.

I'm using firmware version 1.18 and driver version ASIO buffer size is set to 2k on both machines.

Any ideas how to diagnose that further?

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