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Why does only the second line in work with XLR and 1/4th but the left only works with 1/4th?

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asked Jul 24, 2018 in AudioBox USB by tycates (170 points)
When I plug my XLR mics in to my audio box's left line in, it produces a horrible crackling noise that is completely unbearable to listen to, yet seems to work fine on the right line in, is this a problem with the XLR cable or do I need to get my audiobox fixed?

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