Questions & Answers

Why is connected Presonus 16.4.2ai not appearing on Macbook Pro(2019) with all the proper adapters?

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asked Mar 31 in Ai Mixers by robertvalentine (150 points)
I just purchased a brand new top of line MacBook Pro to update my processing power for recording. I have a Presonus StudioLive 16.4.2ai interface that I have used for a long time and love it. I've purchased both apple adapters to get the signal into the computer but interface will not appear? What did I not do? Am I missing something? I have the Firewire 800 to Thunderbolt 2 adapter (apple) and the Thunderbolt 2 to Thunderbolt 3 adapter (apple). I figured this would work but NOTHING. Any help is greatly appreciated, I'm dying to track on the new computer.

1 Answer

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answered May 3 by jonnydoyle (220,320 points)
 
Best answer

Apple have made changes in how our drivers are installed. Please see the following for installation Issues with FireStudio Series on High Sierra Mac OSX 10.13 and on Mojave 10.14

The following addresses this issue for both OSX’s.

Answers Article: http://answers.presonus.com/27478/installed-universal-control-system-firewire-devices-showing?show=27480#a27480

Link: https://support.presonus.com/hc/en-us/articles/115005456483-Installation-Issues-with-FireStudio-Series-on-High-Sierra-Mac-OSX-10-13

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