Questions & Answers

AKG P220 condenser mic, with audiobox...NOT WORKING?

+1 vote
2,484 views
asked Jan 6, 2016 in AudioBox USB by jamiabney (130 points)
recategorized Feb 18, 2016 by AlexTinsley
I'm new to home studio recording. I've been convincing myself to buy a small set up for years. Well, I have the AKG P220 condenser mic, along with the AudioBox. I have the phantom power running. Everything is plugged in. However it's not working. I have no idea why my mic won't pic up any sound. The only levels I see are the ones from my laptop's internal mic....Can someone please help?

Thanks

1 Answer

0 votes
answered Jan 7, 2016 by AlexTinsley (736,280 points)
1. This guide covers common AudioBox setup and configuration issues, as well as addresses basic reasons for the device to not seem to function properly:

http://support.presonus.com/entries/21351334-why-won-t-my-audiobox-record-or-play-back-audio

If you're on a PC:

2. If the above guide does not resolve your issue, the driver may need to be uninstalled and reinstalled properly. Below are instructions for how to do this:

Windows Vista and Windows 7:
http://support.presonus.com/entries/21524610-how-do-i-uninstall-and-reinstall-my-audiobox-drivers-in-windows-7

Windows 8, 8.1 and Windows 10:
http://support.presonus.com/entries/21469744-How-do-I-uninstall-and-reinstall-my-AudioBox-drivers-in-Windows-8-or-Windows-10-
 

If you're still having issues, please create a system profile for us using the instructions in the articles above and submit a support ticket with us at http://support.presonus.com so we can have a support tech assist.
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