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why does my Studiolive 16 mixer show as active in Universal control and then grays out?

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asked Jun 15, 2019 in Studio One 4 by schmidtbaby (380 points)
Running Win 10

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answered Jun 15, 2019 by wahlerstudios (105,350 points)
Greys out where? In UC Surface? Then you don't have the permission to use UC Surface. Go to Settings and try to change the permission. The default acccess code is 12345.

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