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Universal Control grayed out on my workstation, my 16.4.2 AI connected via firewire.

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asked Mar 10, 2017 in Ai Mixers by RochesterDude (240 points)

Have the latest firmware on my 16.4.2. AI as well as the latest version of Universal Control on my workstation. When I launch UC all is grayed out. But when I change faders on my AI it will also change on my screen. I can also zero out the board from the UC application on my workstation.  This page looks like I do not have things in the locked settings.  Can anyone help?  Thanks...

1 Answer

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answered Mar 10, 2017 by wahlerstudios (54,780 points)
StudioLive Software Reference Manual-EN_V6_210220171 section 5.7.1.1 "Device Permissions" is the reference, but your screenshot says that your board has been locked. Try 12345 as access code by pressing "select" of Aux 1, then Aux 2, Aux 3, Aux 4 and Aux 5 on your board. If that doesn't work, another code has been used. If you don't remember the code, probably a factory reset is the only way to solve this problem.

You may also look at the menu of your mixer (System, Page 8: Lockout) and check the settings. The default for faders, master, aux mixes and scene recall is "off".
asked Mar 10, 2017 in Ai Mixers by RochesterDude (240 points) Additional information about problem
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