Question

Hello.

16.0.2 aux 1thru4 have no output. I see output levels on meters but no sound. Aux 1 got strange digital noise. 2-3 dead quite.

Did a factory reset thru UC loaded firmware - no result.

Seems like a time to repair.

Thanks.

Answer 1

Log a support ticket. 

Link: https://support.presonus.com/hc/en-us/articles/210050813-How-to-create-a-new-Support-Request-

Answer 2

Hi Anton7843,

I have the same experience with my SL16.0.2 which I purchased recently. I did a test using pre-amp to boost the signal and its work. However, I do not find this a good way to work with. Usually, I will take Aux output direct to my power amp.