Question

hi guys,

i'm on my new laptop. the old activation is deleted. now is 0/5

but when i'm launching s1 and enter the productkey from my presonus account a window pops up with invalid key.

i dont know what to do guys.

Answer 1

You can't enter a key that has already been registered. 

Follow this guide from step two: https://support.presonus.com/hc/en-us/articles/360003305131--3-Studio-One-4-Software-Activation-Online-Computer-

If the issue remains, please create a ticket to technical support. 

Here is a link to create a ticket: http://support.presonus.com/hc/en-us/requests/new