I’m truly new to the daw world it’s been about two years since I was able to figure out how to use my midi so please don’t laugh if this is a ludicrous question!
I can’t really remember the order but I’ve invested in upgrades with personus from demo prime to artist also the artist pack booster then the upgrade to artist 4 .5.
Now this is the kicker SPLICE
I would have never given splice a second glance until I saw online I could pay to own . As a result I have months of more money I’m investing into your product.
I humbly request that the records used from splice Which personus uses to show prouct key info from splice be used towards the difference owed to my studio one account.
Meaning if I pay 17 .00 to splice the fair thing to do is to use the same system splice is using To combine to what is owed to personus not splice.
You guys are working together so maybe it’s no
Mistake your over charging all of your old customers because your focused on new sales and new customers.
I’ve learned everything from you guys and trust in this company even when I’m unsure of what I’m buying I trust in your brand and name helped me feel safe in the past now I don’t know! Should we be trying to leave you guys for the next big thing because cross grading is a optional.