Question

I have multiple room where we are using SW5E switches installed to connect Biamp Tesira DSP units to Biamp Beamtracking microphones.  We are constantly having to power cycle the switch because the mic and processor are losing connection.  Is there a solution?

Answer 1

Ensure you SW5E is fully up to date. 

Please see the following link to update your SW5E unit.

Link: https://support.presonus.com/hc/en-us/articles/360015582512-SW5E-Firmware-Update-Process

Answer 2

Hi Joe,

Did you resolve the issue?

Andrew