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Faderport 8 - Left side display not responding

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asked Oct 19 in FaderPort 8 by niclasgustafsson1 (1,870 points)
Hi

Since i bought it my FP8 has had this wierd issue when booting from "cold". 1st and/or 2nd boot doesnt turn the left side screens on. 3rd boot gets everything going fine! It happens both when using a USB-hub and straight in to the computer. The computer has USB3.0, and I have checked it in both USB3.0 and USB2.0 hubs. It happens even when not connected with USB at all as a matter of fact...

Some plugins make it zero out a while (loosing connection with S1, but not the computer) but it works fine otherwise.

This is the second unit i bought. The first one was just the same, and so i returned it. Then i figured it was a firmware issue since i found some other bugs there too that got squasched in an update. But this one is not exterminated yet. Any thoughts? Is it my computer?

Imac i7 4.0ghz 5k from 2014, Metric Halo ULN2 FW interface.

1 Answer

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answered Oct 30 by nickmaggio (24,820 points)
 
Best answer
you might want to reach out to tech support for this one..
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