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Audiobox iTWO will not connect to Studio One

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asked Dec 25, 2019 in AudioBox i-Series by natashadowd (120 points)
So I just got the Audiobox iTwo today, downloaded Universal Controller and Studio One (artist) - but I have two problems. One, the Audiobox iTwo appears in my universal controller, but I can't click it, or really seem to use it in Studio One either, and two, Studio One doesn't allow me to press the record button.

I own a Lenovo Ideapad, and it's always done me well with my Steam games, I just can't figure out what I'm doing wrong here. I've tried completely uninstalling and reinstalling both UC and SO, but no luck. Any info on how I can fix this would be amazing, or other software I can use??

Thank you!

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