Question

My CS18AI and RML 32Ai won't communicate. Both units come on and function, but the CS18AI doesn't "see" the RML mixer.

I have them connected via CAT5 cable. I've tried swapping cables...still nothing.

 All firmware is up to date.

Answer 1

It's not always good to use the "latest & greatest"... You can do two things:

1) Submit a Support Ticket on Monday. PreSonus is having weekend and holidays, so contact Support on Monday (Irish time).

2) Ask your question in this special closed/private Facebook group:

PreSonus RM mixer Owners And Enthusiasts
https://www.facebook.com/groups/469453379887309

or this one:

Presonus StudioLive Mixer Users
https://www.facebook.com/groups/236075319847351