Questions & Answers

CS18AI and RML 32AI WOn't Communicate

0 votes
120 views
asked Jan 4, 2020 in StudioLive CS18Ai by joesmith23 (370 points)
My CS18AI and RML 32Ai won't communicate. Both units come on and function, but the CS18AI doesn't "see" the RML mixer.

I have them connected via CAT5 cable. I've tried swapping cables...still nothing.

 All firmware is up to date.

1 Answer

–1 vote
answered Jan 4, 2020 by wahlerstudios (104,470 points)

It's not always good to use the "latest & greatest"... You can do two things:

1) Submit a Support Ticket on Monday. PreSonus is having weekend and holidays, so contact Support on Monday (Irish time).

2) Ask your question in this special closed/private Facebook group:

PreSonus RM mixer Owners And Enthusiasts
https://www.facebook.com/groups/469453379887309

or this one:

Presonus StudioLive Mixer Users
https://www.facebook.com/groups/236075319847351

...